Visualize and document current and future business processes. Identify inefficiencies, dependencies, and improvement opportunities through detailed process mapping and analysis.

Process Mapping Table of Contents [Overview]( overview) [When to Use]( when to use) [Quick Start]( quick start) [Reference Guides]( reference guides) [Best Practices]( best practices) Overview Process mapping creates visual representations of workflows, helping teams understand current operations, identify bottlenecks, and design improvements. When to Use Documenting existing workflows Identifying process improvements Onboarding new team members Discovering inefficiencies and bottlenecks Planning system implementations Analyzing customer journeys Automating manual processes Training and documentation Quick Start Minimal working example: Reference Guides Detailed implementations in the references/ directory: Guide Contents [Process Documentation](references/process documentation.md) Process Documentation [Current State Analysis](references/current state analysis.md) Current State Analysis [Future State Design](references/future state design.md) Future State Design [Process Improvement Metrics](references/process improvement metrics.md) Process Improvement Metrics Best Practices ✅ DO Map current state first before designing changes Include all stakeholders in mapping sessions Document actual processes, not theoretical ones Identify waste and bottlenecks Design future state with team input Include decision points and exceptions Add timing and resource information Keep processes simple and visual Update maps when processes change Use mapping to drive continuous improvement ❌ DON'T Skip documenting current state Design future state without understanding current Over complicate process diagrams Forget about edge cases and exceptions Ignore process performance metrics Create maps that nobody can understand Design improvements without involving people doing work Implement changes without validating process Leave outdated maps in documentation Ignore customer perspective

process-mapping